Thanks for purchasing our products at Party Pocket operated by Zoltrade Ltd.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.
The return is to be paid by the customer. We will refund for the cost of returning goods if your order is faulty or we sent the wrong items.
If you have any additional questions or would like to request a refund, feel free to contact us.